After that uproar, we get to the questions.

Sussan Ley actually manages to find an issue, but then ruins it by once again playing to her party’s base.

They are never going to love you back, Sussan.

Q: 147 days ago the minister was sworn into her portfolio and she still self-identifies as a new minister. Being new is no excuse. Australians dialling triple-0 in an emergency cannot wait for you to learn. The minister isn’t across her brief and by her own admission, people have died.

Given the magnitude of the crisis, does the minister regret her decision to prioritise a trip to New York over dealing with these urgent matters in Australia?

Anika Wells (who has the biggest vice captain energy in the parliament, which means she is PREPARED for this question time). Wells learnt from Wayne Swan and understands all politics is local – which means she puts in the work to keep a personal face on her politics. So yes, she does get out and do the meetings.

We can all agree that the outages that occurred last month by Optus are completely unacceptable. Optus’ failings are under multiple investigations, including Biak Ma, the independent lator, and by state authorities. No-one should be under any illusion this outage was the fault of Optus and Optus alone and they will be held accountable.

However, Optus’ repeated failure have made one thing very clear: The triple-0 system needs reform tanned that exactly what our government is delivering.

Today we have announced six key points that we are prioritising to make triple-0 the most resilient and the most safe system that it can be.

One, introducing a new bill to enshrine the custodian in law.

Two, introducing real-time reporting of outages to ACMA and emergency services.

Three, forcing telcos to test triple-0 during upgrades and maintenance.

Four, new requirements on providers to fully ensure trips calls for back to other networks.

Five, mandatory improvement plans after trips outages.

And six, within six months of the commencement of the new laws, the custodian, through ACMA, there ensure additional perform mans to telcos to ensure Australians best practice.

With respect to that end of parliament and the Leader of the Opposition’s question, our bipartisan new laws to delay access to social media are one of the most important things that our nation has ever done. And they have the potential to change the world, and that is why these laws were being discussed at the United Nations, and that is why I was at the United Nations. The member would know, if they had met with the bereaved families who have been lobbying for these laws for many years – people like Rob Evans, who was carrying his daughter Liv’s ashes in an urn when he came to this place and begged us to act.

They would know if they spent time with Emma Mason who lost her daughter, Tilley to suicide. Emma is just an ordinary woman, but she has acted with incredible courage. Emma went the to United Nations to appeal to the world’s leaders to take action, as we are taking action. And I do not regret for one minute…(there are very loud interjections here)

…standing with Emma as she took that mission to the world and if we are going to talk apologies, the Leader of the Opposition should apologise for calling that work ‘swanning around’. That is what she said.

I call on the Leader of the Opposition to apologise to those organisations and to the parents around the country seeking us to act.